Descrição da Empresa

Com mais de 20 anos de experiência, a Gi Group é uma multinacional entre as líderes mundiais na prestação de serviços para o mercado trabalho. Com filiais de norte a sul de Portugal, a Gi Group presta um acompanhamento e aconselhamento de carreira para candidatos que procuram o seu próximo desafio.

Descrição da Função

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services. They are currently looking to strengthen their team with a Cash Collection Specialist for the German Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon. Main responsibilities: ·      Manage customer/account queries to ensure sales ledger balances are clean on customer account; ·      Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers; ·      Notify Markets of uncollectable debt risks & mitigate where possible; ·      Collection activities based on Market Collection Strategy; ·      Respond to incoming collection concerns from the customer and internal stakeholders; ·      Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts; ·      Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s); ·      Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving; ·      Execute identified business and internal controls of Collections processes; ·      Review and propose updates, through company, to the Standard Routines due to legal or process changes. · Ideal Profile: ·      Degree in Business, Finance, Economics or similar preferred but not essential; ·      Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules); ·      Fluent in English and German; ·      Good computer skills, including Microsoft Office applications; ·      Good problem solving and analytical skills; ·      Positive Thinking, willingness to learn and Team Player attitude required; ·      Good Organization and Prioritization skills to be able to cope with a fast pace environment; ·      Strong work ethic and Respectfulness required. We offer: Direct contract with our client.Competitive salary and annual bonus according to your performance.Flex Benefits - you can chose what benefit is more suitable to you.Remote or hybrid work schedule - must live in Portugal.Career progression and possibilities for International Career.Initial and continuing training. We're waiting for you!   Submeta já a sua candidatura! Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.

Localização

• Lisboa, Portugal