Collections Specialist. (m/f).

Collections Specialist. (m/f).

Descrição da Empresa

Há 40 anos que identificamos, selecionamos e integramos as pessoas que fazem as empresas crescer. Recrutamento especializado (Egor), outsourcing (Synchro), trabalho temporário (The Bridge) e soluções tecnológicas (IT House) com foco nos resultados, em todo o território nacional. O sucesso do Grupo Egor assenta em dois pilares estratégicos: qualidade de serviço e equipas altamente qualificadas. Em 1996, tornou-se a primeira empresa em Portugal certificada pela APCER na área dos serviços de recursos humanos, estendendo depois essa certificação a todas as empresas do Grupo, de acordo com as normas internacionais ISO 9000. Ao longo dos anos, tem acumulado diversos reconhecimentos institucionais que reforçam o seu compromisso com a excelência e a orientação para o cliente.

Descrição da Função

COMPANY Multinational organization with a global presence and a strong focus on excellence, innovation, and sustainable growth. CANDIDATE The professional to be recruited will be responsible for: - Client portfolio management in a multinational environment; - Ensure payment deadlines are met; - Receiving customer complaints and forwarding them to the respective subsidiaries; - Obtaining missing accounting information from clients - telephone and email; - Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners; - Properly record all complaints received either by phone or email, - Follow-up on customer accounts; - Identify solutions to the problems presented; - Establish a network of internal (SSC and Subsidiary) and external contacts (Customers). PROFILE - Bachelor's degree in relevant field - Fluency on Excel (advanced excel) and SAP; - Language: English B2; - Experience in cash-collection or in similar position, at least 2 years (experience within a shared service environment would be a plus); - Good knowledge in finance. Integration into a global organization that offers a hybrid working model, professional development opportunities, and a collaborative environment focused on innovation and continuous improvement. Selected candidates will be contacted within 10 working days. EGOR Talent Acquisition Success Through People

Localização

  • Lisbon, Portugal, Portugal
Grupo Egor

Grupo Egor

Success through People