Descrição da Empresa

O Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Através do Clan, é possível realizar e acompanhar online todos os passos da jornada dos profissionais, de uma forma inovadora, acessível, cómoda e ágil. Junta-te a nós em clan.pt

Descrição da Função

Descrição Are you considering a new professional challenge? Get to know this opportunity. We are recruiting a Collections Specialist for a growing Multinational Company located in Lisbon. Reporting directly to the Collections Agent, you will perform several accounting and treasury tasks to the subsidiaries working with SSC Portugal. Responsabilidades - Manage client portfolio in a multinational environment; - Ensure payment deadlines; - Receiving customer complaints and forwarding them to the respective subsidiaries; - Obtaining missing accounting information from clients - telephone and email; - Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners; - Properly record all complaints received either by phone or email; - Follow-up on customer accounts; - Identify solutions to the problems presented; - Establish a network of internal (SSC and Subsidiary) and external contacts (Customers). Requisitos - Experience in cash-collection position (experience within a shared service environment would be a plus); - Languages: Spanish(C1/C2) and English (minimum B2); - Good knowledge in finance; - Advanced level of Excel and experience with SAP; - Attention to detail and accuracy; - Good verbal and written communication skills; - Customer orientation.

Localização

• Algés, Portugal