Content Support Agent - German (M/F/X)
Descrição da Empresa
somos a empresa de RH n°1 vamos encontrar o emprego certo para ti? https://www.randstad.pt/
Descrição da Função
Want to join the support team for one of the world's largest social media platforms? If you're a fluent German speaker with a knack for solving problems, we want to meet you!
Perfil
- Your responsibilities:
- Assist our social media platform's user community.
- Handle e-commerce-related issues (orders, deliveries, payments, etc.).
- Ensure users have the best possible experience.
- Work as part of a team to keep our community satisfied.
Competências
- What you need to succeed:
- German (C2) and English (B2) proficiency.
- Solid understanding of e-commerce.
- Ability to make logical decisions.
- Strong communication and empathy skills to handle different types of users.
- Availability to work rotating shifts.
Oferta
- What we offer:
- Base salary paid in 14 months: 1100€
- Complexity Bonus paid in 11 months: 100€
- Meal Allowance (net) : 7.23€ per working day
- Transport allowance: 20€ per month
- 6-month contract
- Schedules:
- Rotating shifts between 7:00 AM and 11:00 PM, with 2 rotating days off. In the future, a 24/7 schedule.
- Ready to make a real impact on a global community? Apply now!
- Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
- If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Localização
- Lisbon, Portugal