Content Support Agent - German (M/F/X)

Content Support Agent - German (M/F/X)

Descrição da Empresa

somos a empresa de RH n°1 vamos encontrar o emprego certo para ti? https://www.randstad.pt/

Descrição da Função

Want to join the support team for one of the world's largest social media platforms? If you're a fluent German speaker with a knack for solving problems, we want to meet you!

Perfil

  • Your responsibilities:
  • Assist our social media platform's user community.
  • Handle e-commerce-related issues (orders, deliveries, payments, etc.).
  • Ensure users have the best possible experience.
  • Work as part of a team to keep our community satisfied.

Competências

  • What you need to succeed:
  • German (C2) and English (B2) proficiency.
  • Solid understanding of e-commerce.
  • Ability to make logical decisions.
  • Strong communication and empathy skills to handle different types of users.
  • Availability to work rotating shifts.

Oferta

  • What we offer:
  • Base salary paid in 14 months: 1100€
  • Complexity Bonus paid in 11 months: 100€
  • Meal Allowance (net) : 7.23€ per working day
  • Transport allowance: 20€ per month
  • 6-month contract
  • Schedules:
  • Rotating shifts between 7:00 AM and 11:00 PM, with 2 rotating days off. In the future, a 24/7 schedule.
  • Ready to make a real impact on a global community? Apply now!
  • Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
  • If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

Localização

  • Lisbon, Portugal