Descrição da Função

CRM Campaign Specialist (French Speaker) Lisbon (Hybrid) | Full-Time Are you passionate about CRM, marketing automation and data-driven customer engagement? We're looking for a CRM Campaign to join an international team and play a key role in delivering impactful, personalized customer communications. If you enjoy combining data, technology and marketing to create seamless customer journeys, this could be the opportunity for you. In this role, you'll be responsible for managing CRM campaigns from end to end, building audience segmentation, launching omnichannel communications, analysing performance metrics and continuously improving campaign effectiveness. You'll work closely with multiple stakeholders in a dynamic and collaborative environment where innovation and customer experience are at the heart of everything we do. What you'll do Manage the full CRM campaign lifecycle, from briefing to execution and performance analysis. Build advanced audience segmentation to deliver targeted and personalized campaigns. Configure and launch customer communications across multiple channels, including email, SMS and push notifications. Coordinate campaign assets, approvals and delivery timelines to ensure high-quality execution. Monitor campaign performance and transform data into actionable insights and recommendations. Identify opportunities to improve CRM processes, workflows and platform capabilities. Support and train CRM platform users while promoting best practices across the team. Collaborate with internal stakeholders to deliver engaging and effective customer journeys. What we're looking for Solid experience in CRM, Marketing Automation, Campaign Management or Customer Marketing. Fluent English and French (C1 level or above). Hands-on experience with CRM platforms such as Adobe Campaign, Salesforce, Imagino or similar solutions. Strong analytical skills and confidence working with campaign performance metrics and customer data. Excellent organisational skills and ability to manage multiple projects simultaneously. A proactive mindset, attention to detail and passion for continuous improvement. Nice to have Experience with Adobe Campaign. Experience with Monday.com. Knowledge of A/B testing methodologies. Experience with tools such as HubSpot or Mailchimp. Power BI or advanced Excel skills. CRM or Marketing Automation certifications. Why join us? You'll become part of an international environment where innovation, collaboration and professional development are encouraged. Working in a hybrid model, you'll have the opportunity to contribute to meaningful projects while helping shape customer experiences through technology and data. Ready to take the next step in your CRM career? Apply now and join a team where data, creativity and customer engagement come together.

Localização

• Lisboa, Portugal