Descrição da Empresa

Recruitment agency

Descrição da Função

Start: asap, next start 06.03.25 and 20.03.25 Banking Project: German on-site Role: As Customer Service Agent (m/f/d) for German you will support clients for one of the greatest German Banks. Job Description: You will be a single point of contact for the bank's clients for different types of inquiries You are able to manage all different types of inquiries generated via inbound activities such as chat and email. From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience Provision of information on product parameters/conditions and ongoing marketing campaigns, branch organization and services Sales-oriented presentation of the product range Support of central marketing campaigns Order assignment forwarding by e-mail to consultants, branches and departments in the private and business customer segment

Oferta

• Working Hours: Fixed schedule between 8am and 5pm (Mon – Sa.), in the fut 2 days off per week
• Training: 10 days of training + 1 week of nesting (100% on site) Worplace: Parque das Nacoes
• Salary details: Project LOB Base Salary 1100 EUR + Language adder German 450.00 € + Meal allowance 167.86 € .
• Relocation package: For candidates from abroad: 4 weeks in a hotel + transportation;
• For candidates relocating internally, 2 weeks + transportation. the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for internals).

Localização

• Porto, Portugal