Customer Service for a Luxurious Automotive Brand (Dutch Speaker)

Customer Service for a Luxurious Automotive Brand (Dutch Speaker)

Descrição da Empresa

“You take the adventure abroad, we manage your career“ Blu Selection – Offering Quality Recruitment Solutions to companies and expats just as dynamic and passionate as the Blu Team itself. United through the aim to constantly improve ourselves and to provide the best service in a fast and target driven environment, we are connecting companies with the people they really want. Honesty, transparency and expertise is what we offer. Get in touch with us and start your new experience abroad.

Descrição da Função

Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand. Your responsibilities and impact as a Customer Service Agent will be: Helping clients with incoming issues Ensuring high-quality customer service Booking appointments for maintenance Roadside assistance Recording data in the CRM system Giving information about the app, warranty, and purchases Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a high level of English (C1) Knowledge of the value and impact that a good customer experience can create Articulate & communicative Available for 24/7 rotative shifts Being a real team player and committed to your work Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or an EU passport (required) What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year. Working hours: full-time (40h/week) Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040 € gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (team lead, supervisor etc.). There's a program that lets you grow within the company after 6 months (*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paid What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment

Localização

  • Lisbon, Portugal