Descrição da Função

Career Opportunity French-speaking Customer Consultant Location Lisbon (Hybrid or Fully Remote) Schedule Monday to Friday - rotating 8-hour shifts, earliest start at 0700 and latest finish at 1800. Start Date April 17th 2026 Are you a talented communicator with a passion for customer service? Do you enjoy helping users, solving their requests and creating smooth, positive interactions? Join a dynamic international team in Lisbon and use your French language skills to deliver exceptional customer experiences! Your Responsibilities Handle inbound customer calls with professionalism, clarity and empathy; Provide complete support and build long-lasting customer loyalty; Manage each interaction autonomously, without the need to transfer calls; Advise customers on the services, options and solutions that best fit their needs. Your Profile Native or fluent French speaker; Strong English skills (training tools are in English); Previous experience in a contact center environment; Excellent communication and customer-oriented mindset; Solid problem-solving and autonomy in managing customer requests. What We Offer Permanent contract directly with the company; Competitive base salary meal allowance; Monthly French language bonus English bonus; Performance and attendance bonuses; Flexible benefits package (Flex-ben); Paid training with guaranteed performance bonus; All necessary equipment provided; Health insurance from day one; Fully remote working model (except for the first working day); After 6 months, the possibility to work remotely from another EU country for up to 3 months per year. Ready to take the next step in your career? Apply now and join a team where your talent is truly valued!

Localização

• Lisboa, Portugal