Descrição da Função

We are currently looking for a Customer Support Specialist fluent in Polish to join a dynamic and growing team. In this role, you will be responsible for delivering high-quality support to customers, ensuring a positive experience and efficient resolution of queries. Location Lisbon Employment Type Full-time Key Responsibilities Provide customer support via phone, email, and chat in Polish and English Handle customer inquiries, complaints, and requests in a timely manner Identify issues and provide accurate solutions or escalate when necessary Maintain detailed and accurate records of customer interactions Ensure customer satisfaction and contribute to continuous improvement initiatives Requirements Native or fluent in Polish (C1/C2) and good level of English (B2) Previous experience in customer support or client-facing roles is a plus Strong communication and problem-solving skills Ability to work in a fast-paced environment Team player with a proactive mindset What We Offer Competitive salary and benefits package Career development opportunities Training and onboarding support International and inclusive work environment

Localização

• Lisboa, Portugal