English Sales Advisor for Financial Software Company - Porto, Portugal

sales

English Sales Advisor for Financial Software Company - Porto, Portugal

sales

Descrição da Empresa

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Descrição da Função

Come and work with us. Are you a customer service representative looking to expand your skills and maximise your potential earnings? Are you English native or fluent with strong sales skills? Are you looking for a role that rewards you the more you put in? So we have the perfect opportunity for you! Your future project: join our English Sales Customer Support team. Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform. As a sales advisor in this project, your daily responsibilities will include: * Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service * Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale * Solve with precision and efficiency emerging issues that customers may face * Perform corrections and optimize the customers technical knowledge * Meet and exceed our service quality goals, compliance regulations and productivity targets * Create amazing experience that people value and we are proud of * Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: * Native or proficient level of English (C2) * Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills * Analytical and problem solving skills with strong attention to detail * Persuasive Skills * Self-Motivating Skills * Negotiation Skills * Desire to learn and advance, be a curious investigator and problem solver * Must hold EU citizenship or valid work permit for Portugal * Be a local candidate or willing to relocate to Porto, Portugal (hybrid work) Benefits. * Competitive wages * Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments) * Paid professional training * Employee discounts * Private healthcare & dental insurance (after six months of employment) * Growth opportunities through various development programs * Fun and engaging company-wide initiatives, including our EverBetter wellness program * Job stability * Life-long skills and experience * Excellent work culture Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  Apply today!

Localização

  • Porto, Portugal