Descrição da Função

Are you ready to join a leading multinational company and make an impact as a Finance Supervisor? Then this is the perfect opportunity for you! Porto | Leça do Balio YOUR ROLE - Team Development & Coaching - Stakeholder Collaboration - Process Improvement - Customer Experience Optimization - Compliance and Reporting - Cultural and Relationship Building RESPONSABILITIES - Monitor and analyze vendor performance metrics (KPIs) to ensure quality, productivity, and compliance; - Provide coaching, guidance, and development to the team to enhance their skills and meet performance expectations; - Proactively identify and resolve process gaps, escalating issues as needed to internal stakeholders or leadership; - Collaborate with internal teams to provide the team with the necessary resources, tools, and updates to perform effectively; - Ensure consistent application of policies, procedures, and best practices by the vendor team; - Drive initiatives to improve customer experience and financial outcomes while maintaining operational efficiency. WE'RE LOOKING FOR - 3 years of experience in a people leadership role; - Strong leadership and coaching skills, with a proven ability to mentor and develop teams; - Exceptional communication and interpersonal skills to manage relationships with diverse stakeholders; - Solid understanding of key performance metrics and operational reporting; - Ability to handle conflict resolution and problem-solving in a fast-paced environment; - Ability to read, write and communicate in English in a business environment setting; - Other desired languages are German, French, Italian, Spanish, Dutch. WE OFFER - Direct contract with the client; - Competitive base salary Meal Allowance 9,60 per day (on mealcard); - Flexible working hours 08h to 17h or 09h to 18h; - A comprehensive benefits package; - Ample career development opportunities; - Integration into a dynamic and motivated team; - Extensive training and professional growth opportunities. Apply now with your updated CV and embark on your next adventure!

Localização

• Porto, Portugal