Descrição da Empresa

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Descrição da Função

· Assessing online videos/content/complaints/legal notices regarding copyright infringements · Updating content on a major social media platform · Conducting content audits and facilitating social media uploads · Ensuring compliance with contractual KPIs for customer service · Maintaining thorough familiarity with client offerings · Adhering strictly to client accuracy guidelines The project starts on June 6, 2024.

Perfil

• - German (C1) + English B2 (both spoken and written)
• - Proficient computer navigation skills and strong PC knowledge
• - Effective communication skills, both written and verbal
• - Dependable with a keen eye for detail
• - Ability to multitask and adapt quickly to changes
• - Tolerance for repetitive tasks in a fast-paced, high-production environment
• - Team player with the capacity to work independently
• - Demonstrated patience in customer interactions, maintaining professionalism at all times
• - Willingness to work flexible hours
• - Associate degree in a related field preferred, with 6 months to one year of relevant experience
• - Strong orientation towards customer service
• - Safeguarding customer data and ensuring compliance processes are followed

Horário

Rotative Shifts - 24/7 (2 days-off)

Oferta

• Attractive salary
• Meal allowance paid separately
• Flight Ticket + 3 weeks of accommodation (for those relocating for the role)

Localização

• Porto, Portugal