Descrição da Empresa

Através do Clan, é possível realizar de forma 100% digital todos os passos da jornada dos profissionais. Junta-te a nós e liga-te ao emprego em clan.pt

Descrição da Função

Descrição We are recruiting a Global Payment & Assurance Manager for one of the biggest players in the classified ads sector. If you have experience in managing payment processes and their security, feel free to apply! Responsabilidades - Identify and evaluate new payment providers and Banks; - Identify and resolve issues related to transaction processing by conducting ongoing analysis and troubleshooting; - Lead the procedure regarding PSP integration and User Experience regarding Deposits and Withdrawals; - Ongoing review and report of operational costs related to payments; - Resolve escalations and issues with urgency; - Participate in continuous service improvement initiatives to improve the client experience and streamline operations; - Regular KPI reporting and presentations; - Be the point of contact for Global payment service providers; - Assist payment service providers with investigations and improvements; - Ensure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses and mitigate repercussions. - Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing. Requisitos - Strong experience in working in payment operations; - Commercial experience with vendors and contracts; - Fluency in English; - Understanding of technical issue resolution, workflows, and systems; - Familiarity with complex corporate structures; - Strong communication skills.

Localização

• Funchal, Portugal