Descrição da Função

Adecco Recruitment is looking for a Head of Workplace & Platform Services (M/F/NB) for a client in Porto (hybrid or remote).     Your function - Responsible for building and leading Architecture and Engineering teams that will provide global workplace tooling and office technologies; - Develop a new workplace experience for users, focusing predominantly on enhancing the current user experience and diminishing existing dependencies on our divisions.   - Work closely with other Group functions, including HR, Comms, Finance, L&D, and create a more efficient ecosystem of how we work alongside these teams and support their requirement - Develop suitable operational processes, working closely with Service Management to ensure satisfactory service and operational support.  - Provide training, mentoring, consulting, and knowledge transfer to the team members. - Establish appropriate processes/procedures,policies and reporting for all tooling and systems introduced. - Coordinate day-to-day tasks and projects, ensuring all work is captured, prioritised and delivered using agile methodologies. - Maintain full budget control, asset/inventory management and capacity of all resources. - Promote a mentality of continuous improvement, whether through enhancement of services or automation of manual tasks. - Assist architecture and engineering teams in the evaluation, analysis, design, and implementation of enterprise programs and projects. - Among others,   Requirements - Experience of operating in a senior technology role within a fast-paced online/eCommerce organisation. - Extensive experience of building, leading and transforming workplace teams. - Subject matter expert of workplace technologies, with demonstrable experience of developing SaaS/cloud technologies, including the migration from on-prem to cloud services.  - Okta and Sailpoint, Slack and Atlassian, ServiceNow and Jira Service Mgr and Workato. - Solid understanding of Office Technologies, including WIFI, Audio & Visual, and Print & Scan. - GitHub.  - AWS Cloud and Security architecture and technologies. - Service Management and Service Lifecycle frameworks. - English C1.

Localização

• Porto, Portugal