IT Support Analyst (m/f) - Hybrid (Porto)

IT Support Analyst (m/f) - Hybrid (Porto)

Descrição da Empresa

Somos uma Consultora com competências multidisciplinares dotada de um portfólio que abrange diversas áreas, como Financeira, Telecomunicações, Automóvel. Desenvolvemos Produtos e Projectos. Estamos presentes em empresas de referência Nacionais e Internacionais. A nossa combinação única de soluções tecnológicas, metodologias e os nossos recursos humanos qualificam a entrega aos nossos clientes.

Descrição da Função

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile: IT Support Analyst (m/f) - Hybrid (Porto) What do you need to have: Hard Skills: • At least 10 years' experience • Broad knowledge on desktop systems and remote administration tools; • Sound knowledge of Windows technologies; • Familiarity with batch / scripting; • Good people skills (able to deal with range of users at all levels); • Able to identify potential problems before they arise and take corrective action; • Ability to analyse trends and estimate future needs; • Ability to make well thought out and recommendations based on sound conclusions; • Autonomous in performing end to end troubleshooting; • Understand the needs of the business lines and offering solutions and suggestions for service improvements; • Strong level of understanding and comprehension of new controls around IT Security (What can and can't be done from the desktop). • Good level of English - minimum B2 (mandatory); • French Speaker is a plus Soft skills • Good communication • Team spirit • Proactivity • Time management What we can offer: • Personalized support from your team • Your manager will take into consideration your motivations and suggestions • Victories will be celebrated together • Your HR and Support Teams will always be available to help • Constant feedback on your work • A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc) • And, of course, many gatherings and social events

Localização

  • Porto, Portugal