Descrição da Empresa

Somos uma Consultora com competências multidisciplinares dotada de um portfólio que abrange diversas áreas, como Financeira, Telecomunicações, Automóvel. Desenvolvemos Produtos e Projectos. Estamos presentes em empresas de referência Nacionais e Internacionais. A nossa combinação única de soluções tecnológicas, metodologias e os nossos recursos humanos qualificam a entrega aos nossos clientes.

Descrição da Função

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market. We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us. With a close-knit approach, we develop solutions that drive business growth with innovation, trust and security. If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you. We are currently strengthening the team of one of our clients with the following profile: IT Support – Hybrid (Porto) What we are looking for Hard skills • Min 3Y • Fluent French is mandatory • Strong organizational (methodical), interpersonal (co-operative, constructive and open-minded), problem solving, communication and analytical skills. • A real passion for learning, doing things better and helping others – and an ability to turn ideas into realities. • Availability to travel abroad (Paris mostly) for short periods of time, as required (once or twice a year for few days) • Working experience in a user support role directly assisting and interacting with clients to address client requests. • Experience in conducting training sessions and present functional subjects • Experience organizing/tracking your users relationships and you know how to leverage data to increase client engagement/satisfaction and applications efficiency. • Excel and data manipulation. • SQL • Good level in English is desirable • Knowledge on SNOW/SUN (nice to have) • Able to be quickly autonomous, proactive • Past experience on similar position • Good time management skills to prioritize tasks efficiently. • Experience in requirement analysis and client needs assessment. • Team spirit, client-oriented spirit and good analyzing skills Soft skills • Good communication • Team spirit • Proactivity • Time management What we have to offer • Careful onboarding and close support from day one. • Continuous feedback aligned with your professional goals. • An accessible and collaborative team ready to support each individual's journey. • A close-knit environment where idea sharing and personal development are valued. • Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more. • Social events and initiatives that strengthen team spirit.

Localização

• Porto, Portugal