Descrição da Empresa

O Grupo EGOR é um grupo de empresas especializadas de referência no mercado, com mais de 30 anos de experiência na Gestão de Recursos Humanos. É um grupo multidisciplinar de consultores portugueses com forte cultura multinacional que reúne um vasto conjunto de profissionais especializados em todas as áreas de atividade na prestação de serviços de desenvolvimento de pessoas e negócios: Recrutamento e Seleção, Outsourcing, Trabalho Temporário, Formação e Consultoria. Em todas as áreas de serviços onde atua, o Grupo EGOR pretende ser um parceiro de referência em termos de ética, confiança, criatividade, rigor e excelência de execução.

Descrição da Função

To support ongoing operations within the Logistics and Transportation sector, we are recruiting an IT Support Specialist for a direct placement with an end client. This role will play a key part in ensuring system stability, continuous process improvement, and technical support to operations. Key Responsibilities Provide second-level support for road transport management applications Analyse, process, and resolve support requests, including the creation of technical documentation Prepare, execute, and monitor scheduled and unscheduled program changes in test and production environments Support the technical setup of new operational sites Act as a single point of contact for the Service Desk, working closely with specialist departments and development teams during problem resolution Maintain ongoing collaboration with technical teams and development groups Ideal Profile Completed education or training in Information Technology Strong IT affinity and enjoyment in solving software and technical issues Several years of professional experience in first and/or second-level support Confident use of Office tools and other IT platforms ( Confluence, Jira) Strong communication skills, flexibility, and a service-oriented mindset Good command of English We Offer Direct integration into the end clients organisation Participation in technology-driven projects within a structured operational environment Collaboration with multidisciplinary teams in an international context Opportunity for professional development in a stable setting Contractual conditions aligned with the candidates profile and experience

Localização

• Porto, Portugal, Portugal, Portugal