IT Support/Workplace

IT Support/Workplace

Descrição da Empresa

Com mais de 18 anos de existência, somos uma Equipa especializada em Projetos de Consultoria em diversas áreas dentro do mundo das TI (Business Insights, Web & Mobile Apps, Project & Program Leadership e Product Strategy & Development). Investimos diariamente para sermos uma das melhores empresas para trabalhar, tendo sido distinguidos no ranking do Great Place to Work com o 1º lugar na categoria das empresas com 100 a 500 colaboradores e melhor empresa na categoria de Liderança. Destacamo-nos pelas práticas de gestão positiva dos nossos Talentos e pelo elevado grau de compromisso sentido pela nossa Equipa. Visita a nossa homepage e junta-te aos nossos Talentos!

Descrição da Função

Local: Lisbon (Híbrido) Job Description: Mind Source is strengthening its Infrastructure Team by recruiting an IT Support/Workplace specialist. Profile: -Degree in Computer Engineering, Information Systems, or a related field; -Minimum of 5 years of experience in Client Engineering or IT Workplace Management; -Experience working in international and multicultural environments; -Strong troubleshooting and problem-solving skills; -Excellent communication and stakeholder management abilities; -Ability to work effectively under pressure and manage multiple priorities; -Proactive, autonomous, and solution-oriented mindset; -Fluent in spoken and written English. Requirements: -Solid experience managing and configuring Windows-based workplace environments; -Strong knowledge of SCCM, Microsoft Intune, Active Directory, Microsoft Entra ID, and Group Policy Management; -Experience managing the lifecycle of workplace devices from major vendors such as Dell, HP, and Lenovo; -Hands-on experience with software packaging, deployment, and centralized application management; -Experience managing mobile devices (iOS and Android) through MDM/MAM solutions; -Proven experience providing Level 2 and Level 3 support for workplace-related services and technologies; -Knowledge of endpoint security technologies and workstation hardening best practices; -Experience supporting collaboration platforms, including Microsoft Teams Rooms and meeting room technologies; -Knowledge of enterprise printing environments and print management solutions; -Good understanding of networking technologies, including LAN, Wi-Fi, Bluetooth, Miracast, and related connectivity solutions; -Experience producing technical and end-user documentation. Note: Only candidates residing in the Lisbon Metropolitan Area will be considered. WHO WE ARE: We are an IT and Business Transformation consultancy company, delivering value through data, digital solutions and strategic leadership. 19 years of experience +200 talented professionals driven by innovation and excellence Specialists in Data & AI, Software Development and Project Management We work with leading companies in Portugal, including major banks, insurance companies and market leaders across various sectors AWARDS & RECOGNITION: SAS Innovation Award OutSystems Innovation Award We have been a Great Place to Work for 10+ consecutive years: #2 Best Company to Work for in Portugal 2026 (201–500 employees) #1 Best IT Company to Work for in Portugal 2026 (Large Companies) 7th Best Company to Work for in Europe 2025 (Small & Medium Companies) Leadership Award 2019 Human Development Award 2022 Wellbeing Award 2021, 2024 and 2025 WHY MIND SOURCE: -Employment contract -Certified professional training -Mentoring -Project follow-up and career advice through Talent Management -Focus on career progression and professional growth -Development of innovative and challenging projects -Young and dynamic work environment EXCLUSIVE BENEFITS: -Health Insurance -Gym membership through Urban Sports Club -Legal, nutritional and psychological support Additional employee benefits And much more! Mind Source is a brand of the Rumos Consulting sub-holding, part of the Rumos Group, which has +1,000 employees.

Localização

  • Lisbon, Portugal