Descrição da Empresa

O Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Através do Clan, é possível realizar e acompanhar online todos os passos da jornada dos profissionais, de uma forma inovadora, acessível, cómoda e ágil. Junta-te a nós em clan.pt

Descrição da Função

Descrição We are looking for a NOC Engineer for a telecom company that owns and operates the world’s fastest route between Europe and Latin America. Responsabilidades - Responsible for keeping a continues monitoring of the network and all auxiliary systems that support all the operation, analysing all events on a short and effective time, responding to all network issues, incident reporting, debug and troubleshoot; - The NOC engineer works on round-the-clock team model providing 24x7 coverage to ensuring maximum uptime of production network by monitoring and ensuring timely resolution of incidents; - Responsible to ensure that service provision, test and deliver of new customer services are completed on time, “right first time,” and within the defined timelines; - The role provides first line of contact and support for both internal and external Customers in the way of informing, resolving or escalate incidents. Provide Route Cause analysis and reporting; - Monitor 24x7 all active assets on the network, facilities and support systems; - Operate and maintain 24x7 Network Operations Center (NOC) ensuring reliability and quality of services. Requisitos - Bachelor’s degree in Communication Engineering, computer science, information systems or a related field; - Until 3 years of expert level hands-on skills with traditional networking technologies; - Until 3 years of experience in a NOC or IT Service Desk role is desirable; - Knowledge of subsea cable Operation and maintenance; - Knowledge or experience on monitoring infrastructure; - Availability to work on a 24x7 rotating shifts; - Full written and spoken bilingual proficiency in English and Portuguese and/or Spanish.

Localização

• Parque das Nações, Portugal