Project Team Manager (m/f).

One of our clients is looking for a Project Manager. As a Sales Advisor (SA), yo

Project Team Manager (m/f).

One of our clients is looking for a Project Manager. As a Sales Advisor (SA), yo

Descrição da Empresa

O Grupo EGOR é um grupo de empresas especializadas de referência no mercado, com mais de 30 anos de experiência na Gestão de Recursos Humanos. É um grupo multidisciplinar de consultores portugueses com forte cultura multinacional que reúne um vasto conjunto de profissionais especializados em todas as áreas de atividade na prestação de serviços de desenvolvimento de pessoas e negócios: Recrutamento e Seleção, Outsourcing, Trabalho Temporário, Formação e Consultoria. Em todas as áreas de serviços onde atua, o Grupo EGOR pretende ser um parceiro de referência em termos de ética, confiança, criatividade, rigor e excelência de execução.

Descrição da Função

One of our clients is looking for a Project Manager. As a Sales Advisor (SA), you will play a critical role in our Consumer & Commercial Lifecycle Engagement team, working closely with our co-sourced Delivery Partners (DPs) to serve over 15 markets in Asia. Your mission is to ensure day-to-day operations are optimized to maximize performance and drive strong Cloud & Hardware Sales. You will engage directly with customers, Inside Sales teams, and Partners to build a long-term sales pipeline, leveraging Microsoft technologies to deliver innovative business solutions. Key Responsibilities Manage day-to-day operations with DPs – ensuring the Sales targets are met/exceeded. Drive DPs’ performance via KPIs & operational levers, track their training & quality & own ‘get to green’ plans if any. Drive results (Ex: Direct Sales, Pipeline, Conversion Rate, Save Rate, Stick Rate, Attach Rate, Average Order Value) through collaboration and innovation with both DPs & internal stakeholders. Review leading & lagging indicators and share insights on gap analysis to develop improvement & readiness plans based on the short & long-term needs. Collaborate on cross-market/channel/line-of-business issues, triage & prioritize by working with peer groups in Planning, Supportability, Enablement, Readiness, Engineering & improvement & readiness plans based on the short & long-term needs. Collaborate on cross-market/channel/line-of-business issues, triage & prioritize by working with peer groups in Planning, Supportability, Enablement, Readiness, Engineering & BI to drive resolution & improve overall Sales lifecycle experience. Identify and remove sales blockers across all aspects; drive awareness & feedback on opportunities – be it processes, procedures, tools and/or systems. Evangelize improvements & amplify ‘Voice of Customers’ & ‘Voice of Advocates’. Monitor Customer and Partner Satisfaction – making recommendations and suggestions required to exceed targets. Smooth implementation of Tools, Trainings and Processes – ensuring operational risks & mission critical escalations are identified, mitigated/solved. Provide subject matter expertise on Microsoft suite of products, services & solutions. Work Hours Full time, 40 hours a week, working from 9 to 6 (lunchbreak included). Candidate Requirements Minimum 3-5 years of hands-on experience with Sales/Pre-sales ideally contact center enviroment– preferably on Cloud solutions & hardware sales. Breadth understanding of Microsoft solutions & how businesses apply them with depth in at least 1 area; Certifications in one or more Microsoft Technologies preferred. Deep day-to-day operational experience, driving results – effectively & efficiently. Proven experience in de-escalating, conflict resolution & closure of Customer/Delivery Partner issues. Ability to navigate, influence, collaborate & build relationships in matrixed environment - with internal stakeholders & Vendors/Delivery Partners. Analytical problem solving & ability to identify opportunities for improvement in performance, assuring Quality. Have exceptional verbal and written communication skills. Self-motivated, creative, independent thinker who can deal with ambiguity & make decisions. Good to have Project/Change Management Certifications and practical execution-experience preferred. Good to have Hands on exposure & expertise to BI Tools (Excel Analytics, Power BI) preferred. Our Benefits: Salary 2550€ + meal allowance 5,12€; Remote; Opportunity to work in a multicultural environment. Synchro Outsourcing by Egor - Lisboa

Localização

  • Lisboa, Portugal
Grupo Egor

Grupo Egor

Success through People