Descrição da Função

Remote Italian Customer Consultant (Platinum Support) | Lisbon Looking to take your customer support career to the next level? Join a premium international environment where youll deliver a first-class customer experience and work with high-profile clients using your Italian language skills. What were looking for Italian C1 (mandatory) English B2 (mandatory) Proven experience in customer support/contact center Excellent communication, diction, and interpersonal skills Comfortable with technical troubleshooting and digital tools Customer-focused mindset with strong problem-solving skills Ability to work autonomously (no call transfers) What youll do Handle inbound customer interactions (voice support) Provide end-to-end resolution of customer queries Build long-term relationships and ensure customer satisfaction Offer technical support and advise on services/solutions Manage complex cases with full ownership and accountability What youll get Permanent contract (direct with the company) paid training Competitive salary bonuses (performance, language, attendance, multiskill) Meal allowance (10.20/day) flex benefits Health insurance from day 1 International and multicultural environment Remote work within Portugal EU remote option after 6 months Strong career growth opportunities Location & Schedule Lisbon (Torres das Amoreiras) Monday to Friday | Rotating shifts between 0700 1800 Why join this role? Premium Platinum Support position with high visibility Full ownership of customer cases (no transfers) High standards in communication, quality, and service excellence Ready to take the next step in your career? Apply now and join an international team where your talent truly makes a difference!

Localização

• Lisboa, Portugal