Descrição da Empresa

A Decision é um projecto empresarial, constituído por sócios e consultores com uma vasta experiência profissional, em empresas de Serviços, de Gestão e de Tecnologias, e com um vasto historial de actividade nos principais sectores económicos.

Descrição da Função

Description: Responsibilities - Configure objects, fields, page layouts, record types, and validation rules. o Maintain workflows, approval processes, and automation tools (Flows, Process Builder). - Data Management o Ensure data quality and integrity through regular audits. o Import, update, and export data using Data Loader or similar tools. - Reporting & Dashboards o Create and maintain reports and dashboards for business insights. - User Support & Training o Provide technical support and training to end-users. o Develop documentation and best practices for Salesforce usage. - System Upgrades & Enhancements o Stay updated on Salesforce releases and implement new features. o Collaborate with developers and business teams for customizations. - Security & Compliance o Manage security settings and ensure compliance with company policies. Years of experience - 5+ years of proven experience as a Salesforce Administrator. Functional Skills - User Management o Create and manage user accounts, roles, profiles, and permission sets. o Implement role hierarchy and sharing rules for data access. - Data Management o Maintain data integrity through validation rules and duplicate management. o Perform data imports, updates, and exports using tools like Data Loader. - Security & Compliance o Configure security settings (field-level security, object permissions). o Ensure compliance with company policies and Salesforce best practices. - Process Automation o Build and maintain workflows, approval processes, and automation using Flows and Process Builder. o Optimize business processes for efficiency. - Reporting & Dashboards o Create and customize reports and dashboards for different business units. o Provide actionable insights through data visualization. - System Configuration o Customize objects, fields, page layouts, record types, and apps. o Manage picklists, validation rules, and formula fields. - Release & Change Management o Test and deploy new Salesforce features and updates. o Document changes and communicate impacts to stakeholders. - User Support & Training o Provide end-user support and troubleshoot issues. o Conduct training sessions and create user guides. - Integration Support o Assist with integration between Salesforce and other systems (ERP, marketing tools). o Monitor and maintain data flow between platforms. - Performance Monitoring o Monitor system health and usage. o Identify opportunities for optimization and scalability. Technical Skills - Strong knowledge of Salesforce configuration (objects, fields, workflows). - Familiarity with Salesforce automation tools (Flows, Process Builder). - Basic understanding of Apex and Lightning Components (nice-to-have). - Experience with data management tools (Data Loader). Soft Skills - Excellent communication and problem-solving skills. - Ability to work collaboratively with cross-functional teams. - Strong attention to detail and organizational skills. Desired Certifications - Salesforce Certified Administrator (mandatory) - Advanced Administrator, Platform App Builder (preferred) Sector: Automotive Tech Location: Porto Work model: Hybrid (2x/week in the office) Languages required - English Portuguese (Nice to have)

Localização

• Porto, Portugal