Descrição da Empresa

Através do Clan, é possível realizar de forma 100% digital todos os passos da jornada dos profissionais. Junta-te a nós e liga-te ao emprego em clan.pt

Descrição da Função

Descrição We are hiring a Aftersales Assistant for a multinational technological company. • • Responsabilidades • Support BPO Team • Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties • Warranty bill Sanity Check for weekly and monthly closing • Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house • Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC • Support in new projects (logics or new systems implementation) • Monitoring Error codes and Special code applied • Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules • Support ASC with WB invoice and credit note questions & aging follow up • Send excel file to BPO with WB Customer information • Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H • Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC • Inform ASC - all spare parts price changes - weekly • Submit approval - SEIB-PT spare parts purchase order's • Prepare and reply Audits as needed • Execute Monthly Accrual to deliver to Finance Team • Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual • Solve issues with Finance Team when Costs are not OK • Support to finance depart - Identify the invoice PIC Requisitos • Degree in Finance • Preferred Background Knowledge: Controlling (Finance+Admin) • K nowledge: Warranties+Parts • Excel Expert • SAP Intermediate, • M anagement skills • At least 5 years of experience in a similar role; • Fluency in English; • Advanced MS Office skills; • Strong organizational skills, adaptable to diverse environments and departments; • Quick learner, efficient executor, with a creative and solution-oriented mindset; • Team player with a supportive approach. Condições • Integrationin a dynamic team; • Participationin challenging projects; • Hybridwork; • Performance bonus; • Freeparking; • HealthInsurance; • Birthdayoff.

Localização

• Porto Salvo, Portugal