Support Specialist – E-commerce Platform Dutch : part time possible

Dutch-Speaking Support Specialist – E-commerce Platform

Support Specialist – E-commerce Platform Dutch : part time possible

Dutch-Speaking Support Specialist – E-commerce Platform

Descrição da Empresa

Recruitment agency

Descrição da Função

Your Role Provide customer support via phone and email, ensuring a professional and friendly experience Assist with inquiries related to orders, deliveries, payments, and returns Troubleshoot customer issues and provide clear, effective solutions Act as a point of contact for external sellers, supporting their questions and needs Provide information about digital products and platform services Escalate and route more complex issues to the appropriate internal teams Maintain accurate records of customer interactions and follow internal processes

Localização

  • Todo o país, Portugal