Descrição da Função

Adecco Human Resources is currently searching and hiring, through it's SharedService Center Recruitment team, English Speaking candidates for a role of TATO Collections Clerk in Oeiras. Descrição/Funções: - Management of a centralized mailbox, assigning inbound customer queries - Once logged, prioritize customer queries - Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue. - Uphold or credit the charge in the rental system - Respond directly to the corporate customer or via the credit control team - Building a rapport with the customer and credit control team - Identifying root causes and putting in preventative measures where applicable - Liaise with the data loading Requisitos: Key Skills: - A confident speaker of the English language - Ability to reconcile high volume transactions - Good analytical skills - Professional manner and highly organized - Ability to multitask - High standard of numeracy, accuracy and attention to detail - Ability to work on your own initiative, prioritizing your own work - Excel advanced or intermediate skills - MS access knowledg Oferece-se: We offer: • Opportunity to work in a reference company in its sector; • Salary conditions compatible with professional experience; • Dynamic and versatile work environment; • Work contract with our client; • Initial and continuous training. Location: Paço de Arcos, Oeiras.

Localização

• Oeiras, Portugal