Descrição da Empresa

A Fox IT é uma empresa de Consultoria Portuguesa, estamos no TOP das 5% das melhores PME´S em Portugal. A nossa Missão é trazer uma nova abordagem ao mercado das TI, promovendo uma troca mais justa entre nós, os nossos consultores e os nossos clientes.

Descrição da Função

We are looking for a Technical Lead to join our team. Responsibilities: • Act as the primary point of contact for the project, coordinating between Competence Center teams and client stakeholders to address daily technical and operational needs. • Ensure project documentation is consistently up-to-date, providing the necessary pre-requirements for the team to execute their work efficiently. • Lead technical discussions in client meetings, report on task progress, participate in task force or firefighting meetings, and translate client requirements into actionable tasks. • Proactively identify and manage value-driven tasks with the client that contribute to project success. • Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Crossjoin Competence Center, ensuring alignment with project objectives. • Become the technical subject matter expert in Crossjoin’s performance methodology, particularly in addressing complex performance challenges such as production firefighting, business processes optimisation or technical assurance activities. • Provide technical leadership by ensuring the successful delivery, implementation, and verification of recommendations and solutions aimed at resolving major incidents, and oversee service delivery to meet or exceed client expectations. • Mentor and guide team members on best practices and ensure technical excellence throughout the project lifecycle. Mandatory Requirements: • Bachelor's and/or Master’s in Computer Science or similar; • 4 or more years of professional experience in roles as: o IT Operations Manager; SiteReliability Engineer lead; Platform Engineer lead; Production Support lead; Devops team lead; Infrastructure lead; Cloud Operations lead; Systems Engineering lead; • Hands-on technical expertise in last year at least in one type of technology solution (e.g.. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions); • Good level of English (minimum, B2 level). Nice to have: • Willingness to travel; • Experience ith APM monitoring tools (e.g. Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack; • Experience with Issue & Tracking systems (e.g. JIRA or ServiceNow) • Knowledge in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies). • Knowledge in Cloud environments (e.g. Azure, AWS or GCP); • Knowledge using relational databases or NoSql (e.g. Oracle, SQL Server, PostgreSQL, Cassandra) • Good level of Spanish. Work Regime: Can work 100% remotely but ideally on a hybrid model on the client office in Almada What we offer: • 25 days of vacation • health insurance • Training • Opportunity to develop your career Take the Leap, Join Us!

Localização

• Lisboa, Portugal