Descrição da Empresa

Criada em 2016, a Get The Job recruta e selecciona o melhor talento para as melhores e mais interessantes Organizações.

Descrição da Função

We are looking for a highly qualified and motivated professional to join our client’s backoffice team with great written and verbal communication skills. Responsibilities: Answer phone calls, emails and texts from clients in a professional and respectfully way; Provide precises information about products, services and specific questions; Solve problems and find solutions to guarantee our clients satisfaction Register and update the clients interaction in the right system; Collaborate with the team in order to improve the service process and quality Requirements: Be fluent in french (C2 level) Previous experience in customer service or contact center will be considered; Ability to deal with challenging situations and stay calm under pressure; Excellent skills in solving problems and empathize with the customer; Basic knowledge in CRM systems and ability to learn about new technologies; Flexibility in working hours and availability to work in rotating shifts; We offer: Opportunity to be a part of a International Company; A dynamic and challenging work environment; Possibility to desenvolve your professional skills Training in the sector: Do not miss this opportunity to improve your career in an exciting and dynamic sector. Send us your application today

• Contact Center
• French
• Porto

Localização

• Porto, Portugal