Customer Service Agent - Banking Company with German

Customer Service Agent - Banking Company with German

Descrição da Empresa

A Recruityard é especializada no recrutamento e seleção de talentos em todas as indústrias. Oferecemos um serviço de recrutamento rápido e eficiente, bem como garantimos os candidatos mais qualificados do mercado. A missão que nos esforçamos por cumprir é encontrar os melhores candidatos para empregos de longo prazo. O nosso objetivo é assegurar um processo de integração rápido e eficaz tanto para os candidatos como para as empresas. Com uma equipa altamente qualificada e dedicada, pronta para novos desafios, trabalhamos arduamente todos os dias para nos tornarmos um fornecedor líder de serviços de Recursos Humanos.

Descrição da Função

We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support, content moderation, sales and marketing. Are you fluent in German and have strong communication skills? We have exciting job opportunities in Porto! Take the next step in your career by working with some of the top global brands. What You Will Do: - Communicate with customers via phone, chat, and email. - Monitor and resolve cases efficiently to ensure quick resolution. - Maintain customer satisfaction while representing a major brand. - Develop and sustain strong, professional relationships with partners, always showing empathy. - Work towards achieving targets set by both the client and the company. What You Need: - Fluency in German B2 - Fluent, verbal and written skills in English (C1); - Excellent communication skills; - Strong phone contact handling skills and active listening; - Customer orientation and ability to adapt/respond to different types of characters. What We Offer: - Comprehensive relocation support to Porto for candidates relocating from abroad; - Competitive monthly salary; - Health benefits and various other discounts; - Full training provided by certified instructors; - Opportunities for career advancement and professional development; You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment

Localização

  • Porto, Portugal