Descrição da Empresa

Num mundo do trabalho cada vez mais complexo, exigente e imprevisível, as empresas têm de aumentar o seu grau de inovação num contexto de permanente competitividade. A ManpowerGroup é líder mundial em soluções de outsourcing, concebidas desde a raiz com orientação para resultados, desenvolvendo o Potencial Humano e valorizando novos modelos laborais

Descrição da Função

ManpowerGroup is recruiting a Dutch Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone. Your responsibilities Handle and carefully respond to all customer inquiries; Follow up to customer inquiries by taking specific action in a timely manner; Aim to resolve issues on the by phone call and be proactive; Appropriately communicate with customers via phone, chat, and email; Be able to work to customer service measures, metrics and KPIs. What we are looking for Superb written and oral communication skills in both English (B2 level minimum) & Dutch (C1/C2 level); Team player with a positive attitude who thinks as a business owner would; Availability to work various shifts; Proficiency with desktop computer system and internet skills; Prior customer service experience; Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; Passion for fashion is a PLUS! What we offer Strong possibility of career progression; Initial and continuous training; Work contract; Full-time role on a 40 hour per week contract; Opportunity to work in a multicultural environment. Mandatory requirements Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE; Peaceful working space area; Location: AT HOME - exclusive for residents in Portugal

Localização

• Porto, Portugal