Descrição da Empresa

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Descrição da Função

Kickstart Your Career as a Customer Advisor! Join a dynamic team where creativity, teamwork, and adaptability drive success in a fast-paced environment. If you're looking for the next step in your professional journey, this opportunity is for you! About us: We are committed to delivering top-tier service to our clients and their customers. With a passion for innovation and a focus on excellence, our team continues to grow and succeed. Role Overview: As a Customer Advisor, you will be the main point of contact for clients, ensuring smooth interactions and problem resolution. Your dedication to personalized service will help maintain our reputation for outstanding support. Key Responsibilities: Assist clients via phone, email, and chat, delivering efficient and thoughtful solutions Understand customer needs and provide customized resolutions that exceed expectations Work closely with colleagues to quickly resolve issues and enhance the customer journey Maintain accurate customer records to ensure seamless service delivery Build trust and loyalty through high-quality interactions and exceptional support Requirements: Proficiency in French (C2/Native level) Proficiency in English (B2 level) EU citizenship or a Portuguese residency card Minimum one year of experience in Customer Support or a related role Strong analytical, leadership, and communication skills Desire to learn and advance in the field Why join us: Competitive Salary: Your expertise and dedication are rewarded Language Bonus: Additional rewards for your language proficiency Meal Allowance: Daily support during your work hours Health & Life Insurance: Comprehensive benefits for your well-being Collaborative Team: Be part of a communicative and supportive work environment Onsite Work Environment: Be part of a supportive and communicative team Ready to take on this exciting opportunity? Apply today – we look forward to connecting with you!

Localização

• Lisboa, Portugal