Descrição da Empresa

“Every moment is a right moment because you are never going to be ready” - Real Recruitment Solutions At Real Recruitment Solutions we offer quality and dynamic recruitment solutions to expats who are willing to make their dream come true by working and living in Portugal. Guided by the common goal to help others, we are united to connect the right person with the right job. Get in touch with us to start your career abroad.

Descrição da Função

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. We are looking for a Content Moderator (Romanian speaker) to join our team in Porto, Portugal. This position is focused on ensuring compliance, safety, and quality of content on a leading e-commerce platform. About the Role: As a Content Moderator, you will guarantee products and services standards within the e-commerce platform. Your responsibilities include rational decision making with local market expertise as well as ensuring compliance with quality and safety standards while reviewing content. Key Responsibilities: - Become and remain knowledgeable and passionate about e-commerce products and services standards - Review content within agreed service levels and quality standards - Ensure policy/legal compliance and the safety of uploaded content - Adapt to policy changes and shifting schedules while following operating protocols - Escalate issues to the company in line with established procedures Requirements: - Romanian at C2 level - Good command of English (B2) - Strong moderation and communication skills (verbal and written) - Solid understanding of e-commerce and ability to handle peak volumes during promotion seasons - Customer service orientation, empathy, and rational decision making Working schedule: Monday to Sunday 09:00-18:00, 2 rotating days off Contract & Conditions: - Contract duration: 6 months - Working model: On-site in Porto Salary & Benefits: - Base salary: 950 € gross/month - Complexity bonus: 150 € gross/month - Meal allowance: 7.23 € net per working day - Transport allowance: 20 € per month This is an excellent opportunity to work in a dynamic and international environment, ensuring a safe and high-quality experience for users on one of the world’s leading e-commerce platforms. Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with. By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Localização

• Porto, Portugal