Descrição da Função

LovelyStay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. LovelyStay provides unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and ensuring that everyone—guests, property owners, and team members—feels valued and supported. Our portfolio also includes Ando Living, a premium serviced residences brand that sets new standards in hospitality. Ando Living is the perfect example of our dedication to providing outstanding service; we currently have ten properties in Portugal and Turkey and more on the way, in vibrant cities like Madrid, Paris, and London. Our focus on innovation, transparency, and growth, combined with our commitment to continuous improvement and a collaborative spirit, drives our success! If you’re passionate about excellent service and seek a dynamic and supportive environment, LovelyStay is the perfect place for you! Responsibilities: - To ensure company-set standards across the managed properties; - To facilitate communication with different suppliers such as housekeeping and internal teams, to guarantee the best possible outcome for every reservation; - To ensure VIP guest relations communication; - To verify and assert the good condition of the units managed by the company; - Proactively contribute to the development of optimized processes across the Operational departments; - Support in the preparation of periodic improvement reports for the properties managed by the company; - Report directly to and assist in the day-to-day tasks of the Property Care Manager.

Perfil

• Willingness to work rotating shifts and rotating days off.
• Soft Skills: client-oriented multitasking, capacity to work with stress situations, autonomous, proactive, detailed and flexible
• Academical background in Tourism or Hospitality area
• English fluency (others will be a plus)

Oferta

• An horizontal structure, where both personal and professional growth are not only possible but encouraged via internal and external trainings.
• Competitive perks package;
• Company events;
• Possibility of career development;
• Friendly and home-like environment;
• Working in a market leader organisation;

Localização

• Lisboa, Portugal