Descrição da Empresa

A Olisipo é uma das principais e mais sólidas referências nacionais como talent recruiter, talent builder e talent care na área das tecnologias de informação. A nossa missão é encontrar o melhor projeto para cada pessoa e, para cada empresa, o melhor talento na área das tecnologias de informação.   #ConnectingITPeople

Descrição da Função

Profile: - Bachelor’s degree in computer science/engineering, information technology, or relevant experience; - 3 to 4 years of proven working experience as a Service Manager in the information technology sector; - Working knowledge and experience in Service Management; - Knowledge in IT Infrastructure, Applications, Cloud (AWS/Azure), and Edge Technologies; - Strong presentation and communication skills; - Excellent problem-solving and critical thinking skills. Responsibilities: - Ensure service quality (e.g., incident, problem, performance, capacity, or escalation management); - Act as the main point of contact for the respective service or process; - Drive continuous service improvements; - Provide technical service expertise; - Contribute to Proof of Concepts (PoCs), service transitions, development activities, and projects. We offer: - Personal accompaniment focused on Career Management; - Continuous and personalized Training and Certification through our own Learning Center; - Solidity; - Trust and Growth; - Competitive salary package with benefits.

Localização

• Lisboa, Portugal