Technical support | Polish & English (M/F) | Lisbon

Technical support | Polish & English (M/F) | Lisbon

Descrição da Empresa

Criada em 2016, a Get The Job recruta e selecciona o melhor talento para as melhores e mais interessantes Organizações.

Descrição da Função

Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations. Are you passionate about technology and dedicated to providing top-notch support? The largest vendor of computer software in the world is on the lookout for dynamic individuals to join their world-class team. Join an American multinational company that provides cloud computing services, video games, computer and gaming hardware and other online services. You’ll be the hero behind the scenes, helping our customers, providing technical support and ensuring satisfaction with a touch of magic. Your role encompasses problem identification, investigation, and resolution, both over the phone and through web-based channels. Your daily routine includes collaborating with management and engineering to address service issues, produce bug fixes, develop test cases and escalate issues to management when appropriate, keeping customers informed. You only need to: - Have native Polish level -Be fluent in English (C1/C2) -Have previous experience working with DNS (types or records, record creation, DNS management, DNS troubleshooting), Office 365 Directory Synchronization tool (DirSync), Microsoft Azure Active Directory Connect tool (AD Connect) and Active Directory (FSMO Roles, Active Directory Domains and Trusts). The workplace is located in Entrecampos, in Lisbon, and you will work 40 hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 8am to 6pm. Apply now! This is your chance to shape the future of technology!

  • Polish
  • English
  • Technical support

Localização

  • Lisboa, Portugal