Customer Support with English in Lisbon

Customer Support with English in Lisbon

Descrição da Empresa

“Every moment is a right moment because you are never going to be ready” - Real Recruitment Solutions At Real Recruitment Solutions we offer quality and dynamic recruitment solutions to expats who are willing to make their dream come true by working and living in Portugal. Guided by the common goal to help others, we are united to connect the right person with the right job. Get in touch with us to start your career abroad.

Descrição da Função

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer. Your Responsibilities: - your main mission will be to provide support to small and medium-sized businesses to help them grow their businesses across multiple channels – via chat, email and phone. - you will support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain, provide pre and post-sales support and product and tool support to improve clients’ experience. To succeed in this role, you will need: - Exceptional verbal and written English communication skills (C1 minimum) - Empathic and helpful - Team player - Soft-skills for de-escalating situations when needed - Able to handle sensitive information - Fast learner capacity What you will gain: - Base salary: 1230€ gross per month - You will also receive payment for completing the training Benefits and employment: The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one) Public and Private health insurance provided by the employer Note: EU citizenship or full working rights are required!! Are you ready to embark on a new journey in your career? Apply today by submitting your CV in English, including your full name, contact information, and email address. Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

Localização

  • Lisboa, Portugal