Descrição da Função

ManpowerGroup is recruiting a Dutch Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone. Your responsibilities: • Handle and carefully respond to all customer inquiries; • Follow up to customer inquiries by taking specific action in a timely manner; • Aim to resolve issues on the by phone call and be proactive; • Appropriately communicate with customers via phone, chat, and email; • Be able to work to customer service measures, metrics and KPIs. What we are looking for: • Superb written and oral communication skills in both English (B2 level minimum) & Dutch (C1/C2 level); • Team player with a positive attitude who thinks as a business owner would; • Availability to work various shifts; • Proficiency with desktop computer system and internet skills; • Prior customer service experience; • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; • Passion for fashion is a PLUS! What we offer: • Strong possibility of career progression; • Initial and continuous training; • Work contract; • Full-time role on a 40 hour per week contract; • Opportunity to work in a multicultural environment. Mandatory requirements: • Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE; • Peaceful working space area; If you are the candidate we are looking for, send us your CV and join the team!

Localização

• Todo o país, Portugal