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Operations & Process Excellence Specialist
Descrição da Empresa
somos a empresa de RH n°1 vamos encontrar o emprego certo para ti? https://www.randstad.pt/
Descrição da Função
Are you passionate about Learning & Development and driving operational excellence? Join a global leader in the energy sector as a Learning & Operations Partner and play a key role in optimizing learning initiatives across multiple countries! In this role, you will champion operational efficiency within a multinational shared services environment, managing end-to-end L&D processes, facilitating global governance, and enhancing user experience.
Perfil
- Coordinate and streamline L&D operational activities globally, ensuring alignment across international teams and business priorities;
- Build and maintain strong relationships with internal clients, partners, and global stakeholders to ensure seamless service delivery;
- Identify operational bottlenecks, design efficient workflows, and drive simplification initiatives;
- Facilitate key alignment meetings, follow-up routines, and ensure comprehensive process documentation across geographies;
- Manage Learning Management System (LMS) setup, course enrolments, content, training catalogues, and vendor coordination;
- Analyze performance dashboards, metrics, and compliance tracking to support data-driven decision-making.
Competências
- Proven experience in Operations, Shared Services, Learning & Development Administration, or Process Improvement;
- Strong analytical capabilities with a continuous improvement and solution-oriented approach;
- Exceptional communication, relationship-building, and cross-functional collaboration abilities;
- Comfortable working in dynamic, global, and multicultural environments;
- Fluent level of English (written and spoken) is essential.
Oferta
- Base Salary: €1,800 – €2,100 / month (based on experience);
- Meal Allowance: €10.20 / day (via meal card);
- Health Insurance provided;
- 24-month contract with Randstad, with a strong possibility of continuity/extension;
- Hybrid arrangement (3 days in office / 2 days remote in Lisbon);
- Integration into a top-tier global organization, working with multidisciplinary teams and impactful international projects.
Localização
- Lisboa, Portugal