Descrição da Empresa

Somos uma Consultora com competências multidisciplinares dotada de um portfólio que abrange diversas áreas, como Financeira, Telecomunicações, Automóvel. Desenvolvemos Produtos e Projectos. Estamos presentes em empresas de referência Nacionais e Internacionais. A nossa combinação única de soluções tecnológicas, metodologias e os nossos recursos humanos qualificam a entrega aos nossos clientes.

Descrição da Função

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile: SAP-APO Business Analyst (m/f) – Hybrid (Lisboa or Porto) What do you need to have: Hard Skills: • Providing support and resolving incidents, particularly those of level 2 & 3, with an emphasis on critical or complex issues • Executing complex or non-industrialized Request Services • Drafting procedures for incidents & Services Requests to facilitate execution by level 2 teams • Facilitating transfer sessions at level 2 • Playing a role in reducing backlog & enhancing service quality through Continuous Service Improvement initiatives • Monitoring & resolving problems • Engaging in enhancement activities, which involve analyzing needs, designing solutions, providing cost estimates & implementing developments in alignment with agreed priorities & adhering to the 'change management' process • Exploring potential opportunities to learn about other solutions such as DDMRP (B2WISE) • Fluency in French is a plus • Fluency in English Soft skills • Good communication • Team spirit • Proactivity • Time management What we can offer: • Personalized support from your team • Your manager will take into consideration your motivations and suggestions • Victories will be celebrated together • Your HR and Support Teams will always be available to help • Constant feedback on your work • A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc) • And, of course, many gatherings and social events

Localização

• Lisboa, Portugal